Ten thousand people across four continents. What they learn, and why most of the group's managers started on the floor.
A guest never meets the purchasing plan or the cost report. They meet the person at the door, the waiter and whoever brings the bill. In this trade the team does not support the product: the team is the product.
Ten thousand people
The group employs around ten thousand people on four continents, in kitchens, dining rooms, bars, hotels and offices. Every house opens with a team trained in the way the group works, and every new city is opened with people who have already run a house somewhere else.
A career, not a shift
Most of the managers of the group started on the floor. That is not a slogan: it is how the operation keeps its standard, because the person who decides how a service runs has run one.
The person who decides how a service runs has run one.
If that is the kind of place you want to work in, the openings are on the careers page.
